About US
DPG Facilities Support Services prides all work on Time, Cost and Quality, underpinned by world class Health and Safety practices
Who We Are
We specialise in delivering tailored solutions across retail, commercial, and industrial environments — adapting our services to meet the precise needs of each client we serve.
Our business has been built on practical innovation. From engineering bespoke machinery and designing specialist drainage vehicles to developing custom job management software, we bring a problem-solving mindset to every challenge.
Our People
Our greatest asset is our team. With low staff turnover and many members having been with us since the company’s founding, we offer a depth of experience and institutional knowledge that is difficult to match. By investing in our people and equipping them with the right tools, we ensure consistent performance and lasting value for our clients.
Our Approach
We operate as true partners. Rather than simply providing a service, we take the time to understand each client’s operations, ethos, and strategic goals — aligning our expertise to deliver outcomes that genuinely matter.
Working collaboratively, we embrace shared objectives and hold ourselves accountable through mutually agreed, ambitious KPIs. This commitment to transparency and continual improvement is at the heart of every relationship we build.
Why choose US
We don’t just provide a service. We build lasting partnerships rooted in quality, compliance, and trust.
Your Needs, Our Priority Every client is different. That’s why we offer flexible service packages and a bespoke on-call option, designed around your specific operational requirements — so you always have the right level of support when you need it.
Reliability You Can Count On Our services are delivered almost entirely by our dedicated in-house team, backed by continuous investment in state-of-the-art equipment. The result is a consistently high standard of service, every time.
Full Compliance, Total Peace of Mind Our staff are fully certified across Trade, Food Hygiene, and UKPIA standards, and equipped with the necessary PPE, First Aid, and Fire Safety provisions. You can be confident that every operative on your site works safely, professionally, and in full compliance with industry regulations.
Professional, Secure, and Easy to Identify All our operatives arrive in uniform, carry identification, and travel in clearly marked vehicles fitted with safety barriers and signage — ensuring a professional presence and complete site security at all times.
Prepared From the Moment They Arrive Our engineers access detailed job information, site plans, and drain layouts instantly via smart devices before and during each visit — eliminating delays and ensuring every job is approached with the right knowledge from the outset.
Transparent Operations, Paperwork-Free We keep you informed throughout. Real-time job updates, digital RAMS, and SEPA Waste Transfer Notes are created and issued directly from site — giving you immediate access to the documentation you need, without the administrative burden.
We are associated with
Safety First!! Underpinned with H&S Leadership
